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     Questions? Comments?-Special Requests?           

If you have ANY Questions regarding our Merchandise or an Order you have placed, please don't hesitate to contact us! Don't forget, we take "Special Requests" on Merchandise. If you have a Comment or would like to leave a "Customer Testimonial", we would LOVE to hear from you as well!     

PROBLEMS USING THE "SHOPPING CART" AND/OR PLACING YOUR ORDER?

Trying to make a purchase, but continue to receive the "Your Shopping Cart is Empty" message, despite the fact that you have attempted to add items? 

This is a "Technical" glitch that our Web Host is experiencing. They are aware of the issue and are working to correct the problem ASAP.

In the mean time if this happens to you, here are 2 options that will resolve the problem.

  1. Resolve Directly: Simply Log-out; Close-out of that entire Window; Open a NEW Window; Go back to our Website-Log back in and/or Start Shopping. This Should have resolved the "Technical" issue with the Shopping Cart and you can proceed with your order.
  2. Email Your Order: If the problem persists or if you prefer, you can email your Order to us. List each Product Name & Number along with any specific features such as, color and/or size. We will respond within 24-48 hours with an Invoice which will include a Payment Link. Be sure to Verify the details of your order prior to making payment.

ANY & ALL Orders sent via email MUST contain the information above or it will not be processed 

CONTACTING US? YOU SHOULD KNOW THAT..

 

  • We strive to return all messages within 24-48 hours however if it is the weekend or near a holiday (Especially around Christmas) it may take us a bit longer
  • Many of your questions can be answered on our website. For example if you have a Shipping question, more than likely your answer can be found by clicking on the "Shipping" tab and scrolling through the information provided
  • You can use the Form Below OR Contact us Directly at either e-mail address listed below

General Information: info@designerfashionhouse.com  

 

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Designer Fashion House, LLC

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