Return, Exchange & Cancellation Policies

 PLEASE READ THROUGH CAREFULLY AND THOROUGHLY! 

REMEMBER, IT IS YOUR RESPONSIBILITY TO READ THROUGH THE POLICIES OF THIS (AND ANY OTHER) WEBSITE BEFORE MAKING A PURCHASE!

REFUND/EXCHANGE POLICY

Here at Designer Fashion House, we have a strict NO REFUND or/and NO EXCHANGES Policy! ALL SALES ARE FINAL.  This is due Largely in part because of our "Company Guarantee", which states ALL of our customers will receive ONLY Brand New, Never Used Merchandise! You can read our "Company Guarantee" in FULL Detail on the Initial AND Final Check-out Pages. Please be sure to print a copy for your records.

For your convenience and to be 100% sure none of our customers miss them..Our Company Guarantee, Return/Exchange & Shipping Policies/Fees, appear IN FULL DETAIL in Many key areas of our Website! 

POLICIES DISCLOSURE

VERY IMPORTANT: Also, please be aware that our NO RETURNS/NO EXCHANGES Policy (And other related issues) have been written in to our "Privacy Policy". At the very bottom of the initial check-out page, you will see- I have read and agree to the Privacy Policy (Opens in a new window) *

By clicking on the writing (Which is also a Link)A separate window will open. In this window you will see our "Privacy Policy" in FULL DETAIL, along with our other Privacy Policy Terms.

Please read the entire page carefully! In order to proceed to the rest of the checkout area, you MUST click on the Privacy Policy Checkbox or our system will not allow you to move forward from that page. Please note that by clicking the Checkbox, you are giving your "Digital Signature" attesting to the fact that- "I have read and agree to the Privacy Policy", as it states next to the checkbox and in detail within the Privacy Policy window. 

 ORDER CANCELLATIONS

Due to the way in which we process our orders, We will ONLY accept an Order Cancellation if it is requested via email within 24 HOURS from the time you originally placed that order. Items which are SPECIAL ORDERED at the request of a customer CANNOT be canceled at ANY TIME! cs@designerfashionhouse.com. You MUST include/forward the Order Confirmation which you received via email after you placed your order on our website! Once your Credit/Debit card has been charged, we will not refund or cancel your order under any circumstances! If you are eligible to cancel your order please note the following: Cancellations must be sent via email within that 24 hour time-frame to

 We sincerely hope that you understand why we must have this policy in place. We sell high-end, luxury items that can be very expensive. When we receive an order and there is an item or more in that order that we are out of stock on, we have to put in a rush Purchase Order out to whichever supplier provides us with that product. While this is not an uncommon occurrence, in high-volume, fast paced businesses it could become a disaster if we did not keep these types of policies in place to protect ourselves and to help cushion any losses that may come our way. We have orders coming in from all over the world all day every day and this probably happens with 50% of our orders on a daily basis for one reason or another, including the many Special Orders we receive from our long-time customers who we would do anything and everything to please as we would ANY customer!

If you have any questions at all regarding this or any of our other policies, we encourage you to send us an email and ask us about it. In fact we encourage it. We strive to establish relationships with each and every customer, as we understand the nature of this business and the Trust that must be shared between Buyer and Seller.  

Should we have a problem obtaining payment on your current purchase we reserve the right to attempt to obtain the full amount of your current debt (Less any shipping charges) from any prior funding source(s) you have supplied to us.